FAQ

Frequently Asked Questions

What is Vault 55?
Vault 55 is a hidden vault curated by Vanguard Studios, offering rare goods from around the globe and exclusive creations from the minds behind Vanguard. Our curated collections blend high-end and ultra-limited items you won't find elsewhere.

Do you ship internationally?
We currently ship within Australia and to select international destinations. Shipping rates and times vary based on your location and will be calculated at checkout.

What is your return policy?
We accept returns within 14 days of delivery for items in their original condition. Please contact us to initiate a return or exchange.

How do I join the waitlist for upcoming drops?
You can join the waitlist by clicking "Join Waitlist" on the product page. We'll notify you when the item becomes available.